Stripe Trigger when an account is set as Paused

Status: Open · Asked by thiago on · 0 views

thiago — Question ·

I couldn't find a trigger for Stripe when the account is placed on Pause. Can it be done?

thiago — Reply ·

It does look like they do.


Arshil Ahmad — Reply ·

Since we currently don't have a dedicated Stripe trigger event for Customer Subscription Paused, you can try using the Webhook by Pabbly instead.

I am attaching a video below that will guide you through capturing data from Stripe. You will need to make a few changes for your specific use case:

  1. Use the Webhook by Pabbly trigger event instead of Stripe.
  2. Select 'customer.subscription.updated' as the event to send, rather than 'checkout.session.completed' (3:51).
  3. Instead of performing a dummy payment, pause a customer's subscription to capture the test data (5:15).

youtube.com/watch?v=hUERs4_XXBE

youtube.com/watch?v=FRkl5R7-Ls0

thiago — Reply ·

How is that the stripe checkout in the video has name/surname fields (and also the endpoints)? My stripe checkout only shows email as customer field. How do I get that?

Pabblymember11 — Reply ·
My stripe checkout only shows email as customer field. How do I get that?

Kindly check your Stripe payment page settings/modification for the same.
thiago — Reply ·

I did, also googled it and couldn't find anything like that. The only way I saw it was via setting up custom fields, but from your endpoints it doesn't look like it's what you did.

Arshil Ahmad — Reply ·

Could you please share the Workflow URL in which you are facing this issue?

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