Subscription Cancellation Trigger Not Working

Hi there,

I am trying to use Pabbly Connect to update Google Sheets each time a Subscription is Activated or each time a Subscription is cancelled in Pabbly Subscription Billing. .
New Subscription activations worked perfectly.
I then tried to set up a webhook for Subscription Cancelled. But as you can see from the Simple Response that it returned, the data is insufficient to update my Sheet effectively. It should return Data Plan Plan: False if I am not mistaken. Can you please assist.

inadequate response on cancellation.JPG



Well-known member
Staff member
Hey @earthmedicineapp

It appears that you might have configured the webhook URL correctly in your PSB but didn't capture the webhook response from it by canceling a subscription.

So, kindly recapture the webhook response once and then try again.