Tag takes typed portion only and create new tags

Hello Manish,

Thank you for bringing this to our attention.

Could you please try clicking on the Refresh Fields button inside your action step configuration and test it again?

If the issue still persists after refreshing, please share the Workflow URL with us so we can investigate this further from our end.

where is refresh fields button?

Hello Manish,

Thank you for your patience, and apologies for the earlier mix-up!

When typing in the Tags field, pressing Enter immediately creates a new tag using the exact text you typed (e.g., "cli"). To attach an existing tag like "Clients", you need to click on the tag name from the dropdown list that appears beneath the search input instead of pressing Enter.

We understand that pressing Enter to select the top suggestion is a natural expectation, so we have forwarded this user-experience behavior to our development team to enhance the dropdown selection.

In the meantime, please select/click "Clients" directly from the dropdown suggestions list before submitting the update.

Please let us know if you need any further assistance!

yes, everytime I am selecting 'Clients' from dropdown suggestions. but everytime it takes the typed portion only.

kindly check.

Hey,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next reply:

"You have my permission to log into my Pabbly Connect account and edit the workflow, if required. Here is the registered email address associated with it."

Looking forward to assisting you further.

Hello Manish,

Thank you for your patience.

The team has fixed the tag selection issue on our end. Previously, pressing Enter while searching for an existing tag could create a new tag using the typed text, such as creating “cli” instead of selecting “Clients.”

This has now been corrected. You can:

• Type part of the existing tag name.

• Select the required tag using the mouse or arrow keys.

• Press Enter to add the selected tag.

• New tags can be created using the Create and Add Tag option.

The fix is now live in production. Please test the tag selection in your account and confirm whether it is working correctly.

Thank for the resolution.

Hello Manish,

You're very welcome! We are glad to hear that the issue is resolved and working smoothly for you now.

Please feel free to reach out if you need any further assistance. Have a great day ahead!