Tags in FB lead

Status: Closed · Asked by Trinity One Social on · 0 views

Trinity One Social — Question ·

Good day

In the Facebook NEw lead connection - where do I add a Tag when I want to send the LEad to Active Campaign

Pabblymember11 — Reply ·

Hey @Trinity One Social

You can simply pass the Tag Id in the "Tag Id" field of the "ActiveCampaign: Create or Update Contact" If the desired Tag is already available in your Active Campaign then you can retrieve it with the help of "ActiveCampaign: Search Tag" or you can create one with "ActiveCampaign: Create a Tag" action event.

So, we need to first search whether the tag is already created or not. Then we can set the router action step according to the existing tags.

ActiveCampaign: Search Tag

So the following two cases will be there -

Case 1 - Tag ID Already Exists >> Create or Update Contact
Case 2 - Tag ID Does Not Exists >>Create Tag>> Create or Update Contact

After getting the Tag Id from either of the action events you can map the Tag ID as mentioned in the following screenshot.

Attachments

2022-04-09_10h14_28.png
2022-03-31_15h52_47.png

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