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tasks not running

aristosv

Member
My tasks are not running, and I suspect it has something to do with a delay trigger.

I want to send an sms 24 hours and 1 hour before a google calendar event. I created the workflows as advised in these forums but the tasks are not working.

I suspect it has something to do with the delay that I configured, but I don't know if there is a mistake somewhere, or there is a problem with the platform.

Any help is appreciated.
 
P

Pabbly13

Guest
Hey @aristosv!

Did you do a test submission after setting up the workflow?

If not, kindly do a test submission by creating a New Event in your Google Calendar.

It will start to work for you. The workflow set up appears fine to me.

Please keep me posted if you saw any errors.
 

aristosv

Member
unfortunately, even though the calenda events exist, and they are detected by the workflow, none of the workflows run.
 

aristosv

Member
is there some kind of support I can have? perhaps a chat, or screen sharing or anything we can do for real time troubleshooting?
 

aristosv

Member
Here you can see that even though the task has run, it left 3 steps behind which were not executed.
1.png


2.png
 

aristosv

Member
Ok so i figured out what the problem is. The sms is received exactly 3 hours after its supposed to be received. I think it has something to do with +03:00 on the time (or timezone, im not sure). Any idea how to fix this?
 
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