• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Telegram trigger event issue

ArshilAhmad

Moderator
Staff member
Have you tried enabling the 'Simple Response' feature and then capturing the data from Telegram? If not, please try enabling the 'Simple Response,' then add a new photo to your Telegram group, and let me know if that results in only a single file in the trigger response.
1700678698410.png


If there is a specific reason why you have disabled the Simple Response, then please let me know
 

Himesh

Active member
It's giving me single file but by that approach how can i identify which is latest one. You can refer response type A(simple response turned on). And what if user wants to receive multiple images? I've to turn off simple response for that case
 

ArshilAhmad

Moderator
Staff member
The Telegram trigger gives you the same photo in different sizes. So, the response you received here does not contain older images, but rather the same image with different compression rates.
1700689616109.png


Every image added to your Telegram group, no matter if it's added in this manner where multiple images are uploaded simultaneously, will trigger your workflow that many times. For example, here I uploaded two images in the same message, therefore, the workflow got triggered twice.
1700689903908.png


1700690050074.png
 

Himesh

Active member
Hello @ArshilAhmad Can you please look into this once again as multiple images not being uploaded properly. You can use same task Id and Task history. Even sometimes it's not giving different variant of the images as well.
 
P

Pabblymember11

Guest
Can you share the latest task history ID once on the same, so that we can look into it?
 
P

Pabblymember11

Guest
As the Telegram trigger provides various sizes of the same photo, the response you've received here doesn't include older images. Instead, it offers the same image in different compressions to accommodate diverse sizes and qualities.

So, we recommend you use the Filter action step where you can select the defined size which will only process one file at a time instead of processing the same image with multiple sizes.

1701172021033.png
 

Himesh

Active member
That i understood but I've captured 3 images in this task but it has only provided 1 image with different size and rest it has not provided any image. Can you please test it with 4 images as I'm facing issue while uploading 4 images or 3 images at a same time.
 
P

Pabblymember11

Guest
Yes, the Telegram trigger events only process one image at a time as their API only sends image responses one by one.
 

ArshilAhmad

Moderator
Staff member
As mentioned before, if you upload multiple files, your workflow will be executed that many times. For example, if you upload three images in the same message, your workflow will be triggered three times, resulting in the creation of three task IDs.
 
Top