text formatter Internal server error

Status: Open · Asked by dbs00 on · 0 views

dbs00 — Question ·
Task History ID: IjU3NjUwNTZhMDYzNjA0MzQ1MjY0NTUzMDUxMzA1MTY3NTQzNzBmMzgi_pc
Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

hey
check these
How can I prevent this error ? I noticed it a lot lately

check the history, it has multiple different tasks with that error

Preeti Paryani — Reply ·

Hello @dbs00,

The issue occurred because the Code (Pabbly) step (Step 5) was returning a syntax error. Since the Text Formatter step has data mapped from Step 5, it was unable to find the specific mapped key, which caused the error to appear.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
dbs00 — Reply ·

I replaced those text formatter with javascript code
Check the history for that workflow

Preeti Paryani — Reply ·

Hello @dbs00,

Upon checking the task history, it appears there was an internal error. Based on the data available, it seems the issue occurred because the JSON structure was breaking—most likely due to double quotes present within the mapped text.

Since the step has now been deleted, I’m unable to identify the exact element causing the break, but the error was likely triggered by those double quotes in the mapped data.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
dbs00 — Reply ·

hehe, that's what I was trying to accomplish, to remove the ""
changed to pabbly code, I'll see if its happening there as well

Arshil Ahmad — Reply ·

Okay. Do let us know if you need help with any other issue.

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