This application has not been approved to use this api

Status: Open · Asked by sai.ekalavya on · 0 views

sai.ekalavya — Question ·
Account Email Address: [email hidden]
WhatsApp Number: 9573859884
PCF Consent: a:1:{s:3:"Yes";s:3:"Yes";}

I manually connected my WhatsApp Business account in Pabbly. However, when I try to connect my catalog, I receive the error: “This application has not been approved to use this API.”

Arshil Ahmad — Reply ·

Hi @sai.ekalavya,

Could you please create a short screen recording showing the exact point where you’re encountering this issue? Please follow the steps shown in the video shared below to add catalogs to your Pabbly Chatflow account.

youtube.com/watch?v=Pr23KDW60nA

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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sai.ekalavya — Reply ·

I resolved the issue by adding the Catalog API use-case to my app and regenerating the token.

Thank you!

Preeti Paryani — Reply ·

Glad the issue has been resolved.

We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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