Unable to authenticate Facebook Ad insights

Status: Open · Asked by Saurabh Arora on Apr 26, 2026 · 0 views

Souravarora — Question · Apr 26, 2026

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Unable to authenticate Facebook Ad insights, its not getting authenticated showing error

Souravarora — Reply · Apr 26, 2026

Arshil Ahmad — Reply · Apr 26, 2026

Hi @Souravarora,

It appears that you haven’t entered your access token in the Facebook Ads Insights action step. Please follow the steps below to create a Facebook Developer app, generate a new access token, and use that token in your action step.

https://forum.pabbly.com/threads/facebook-ads-insights.2219/

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com

Souravarora — Reply · Apr 28, 2026

Steps shared our out of date. Please share updated or guide steps

Preeti Paryani — Reply · Apr 28, 2026

Hey @Souravarora,

The process is similar. We recommend following this tutorial to set up and generate the access token.

youtube.com/watch v=22u1cMLxylU

Let us know if you face any issues during the setup.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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