Unable to send dynamic image in whatsapp API

Status: Open · Asked by Parth Nayak on · 0 views

Preeti Paryani — Reply ·

Hello @Parth,

The issue you are facing is since the image you are trying to use doesn't fulfills the image specification as per Meta guidelines. Please make sure the file you're trying to upload has the mime type as image/png or image/jpeg, refer to the API docs and attached image for more info.

https://developers.facebook.com/docs/whatsapp/cloud-api/messages/image-messages/

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Parth Nayak — Reply ·

am using file type PNG Only. check image below

Preeti Paryani — Reply ·

Hello @Parth,

As per the API response file seems to mime type as text/HTML, refer to the attached image for more info. Please provide us with the file you're trying to use so we can better look into the issue.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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