Unable to send template with video header.
Status: Open · Asked by Surya on · 0 views
Hi,
I am trying to send automated message to FB leads.
I have connected FB lead form and interakt and trying to send a template which has a video header.
In pabbly, it asked to give a URL for the video. However, the video was already in the temaple. I then uploaded the video in Youtube and gave the youtube url.
In Pabbly, I got success message that the message is qued to be sent via interakt, however in Interakt I got message that "Unsupported Video mime type text/html. Please use one of video/3gpp, video/mp4."
Please help me.
Hansa - 8197893494
Hey @Surya,
Please grant me access to your workflow by adding me as a team member. This will allow me to gain a better understanding of your issue.
Once you have added me as a Team Member, do let us know the name of your workflow.
Email: arshil.ahmad@pabbly.com
Also, remember to revoke access once your query has been resolved.
Attaching a video for your reference: