Update Active Campaign does not work

[r14r]

Hi,
i created a workflow to update a active campaign customer.
The workflow is triggered by Zylvie.

I want to update the active campaign tag of the customer.
When using a Tag from a list (No Map, and use Tag from Dropdown List) everything is working
But when use a Tag from the Zylvie Response (Field Data Products 0 Title) the Tag is not added.

The Tag exists in active campaign

When running Save & Test Request i get the errors:
Res5 Errors 0 Title: Ungültiger Wert für Abfrageparameter contactTag.tag
Res5 Errors 0 Detail: No tag id provided

 

[ArshilAhmad]

Hi @r14r,

Pabbly - Online Marketing & Sales Software

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ActiveCampaign requires you to pass the Tag ID associated with a tag, not its name. We have added a "Search Tag" action step to your workflow to fetch the Tag ID associated with a particular tag name and mapped that Tag ID to the "Add a Tag to Contact" action step. This seems to have resolved the issue you were encountering.