Updating a Lead

Status: Closed · Asked by andrea.marucci@digitaltown.it on · 0 views

digitaltown — Question ·

I'm new to pabbly but I love it. I'd like to update a lead in my Perfex CRM based on the result of a form on my site. I've succesfully connected the form with perfex via webhook but I've a question.

Basically Pabbly should find the lead (based on email) and put in the notes the form contents.

Can I do that? And what are the correct step to achieve that result?

Thanks!

digitaltown — Reply ·

OMG, I know it's a silly question but have you any suggestion about that?

digitaltown — Reply ·

I'm not a coder but I've seen that it support the "description" field. Could eventually use that one?

Pabblymember11 — Reply ·

Hey @digitaltown

The "description" field is already available in the action step.

digitaltown — Reply ·
Basically Pabbly should find the lead (based on email) and put in the notes the form contents.

Can I do that? And what are the correct step to achieve that result?


Thanks, I want to update lead, not add one so I've found this way but I need an help to know how Pabbly identify the lead to update.

I mean that a lead that fill this form does exist yet so Pabbly should search that lead (using email I think) and update it putting in the description all the form field.

Is that correct?

Pabblymember11 — Reply ·

Kindly use the "PerfexCRM: Search Lead Information" action step first to get the Id of the Lead which you have to pass in the "Lead ID" fields.

digitaltown — Reply ·

I love you!!!!!!! Thanks!!!!!!!

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