Upgraded to unlimited plan and still shows 100k allotted tasks and now the account is paused.
Status: Open · Asked by connectyourhome on · 0 views
Title says it all we upgraded to the Unlimited plan earlier this month and today the workflows were paused when we hit 100k. It also shows the last time it was reset is Aug 12 which is another error, that was almost 2 months ago now. Please fix immediately we need our leads flowing.
Hello @connectyourhome,
Thanks for bringing this to our attention.
For now, we have reset your task count. Please inform us in advance whenever you want it reset, and we will do it manually until a procedure for automatic reset is introduced.
Title says it all we upgraded to the Unlimited plan earlier this month and today the workflows were paused when we hit 100k. It also shows the last time it was reset is Aug 12 which is another error, that was almost 2 months ago now. Please fix immediately we need our leads flowing.
Hello @connectyourhome , You can use the 'Task Usage Limit Reached' trigger in Pabbly Connect (set to 80%). Once that limit is reached, add a second step to email the Pabbly Connect team, and they’ll reset it.
refer this video:-
youtube.com/watch v=Kl1iy26wxZY
FYI I'm not from Pabbly Connect team, just a freelancer who helps other Pabbly users.
Contact me - https://www.facebook.com/himeshsoni07
Email - [EMAIL][email hidden][/EMAIL]
Hello! This info and video were very helpful. Can you please provide the application to use for step 2 that will email the Pabbly team and can you please provide the email I should use to email the Pabbly Connect team?
In the meantime, if someone from Pabbly is reading this can you also reset my account limit since I am on the unlimited plan? Thank you for your help!
David
Hello! This info and video were very helpful. Can you please provide the application to use for step 2 that will email the Pabbly team and can you please provide the email I should use to email the Pabbly Connect team?
You can use Gmail action step to send emails to support@pabbly.com.
In the meantime, if someone from Pabbly is reading this can you also reset my account limit since I am on the unlimited plan? Thank you for your help!David
As per your request, we have reset the tasks.
You can also do the same from your account settings. The option becomes available once 80% of your tasks are consumed.
Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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