URGENT : Automation failing with 401 code. Kindly help !
Status: Closed · Asked by Ravitej Janagouda on · 0 views
Task History ID: IjU3NjcwNTY4MDYzZTA0MzU1MjZiNTUzNjUxMzE1MTY2NTQzOSI_3D_pc
Step Name: WATI > Add a Contact
Connection Name: WATI #1
Task Error Detail:
Step Name: WATI > Add a Contact
Connection Name: WATI #1
Task Error Detail:
{
"HTTP Status Code": 401,
"message": "The application processed the request but returned a blank response. Refer to the HTTP status code above for details."
}
Hey @Ravitej Janagouda
Looks like the credentials you have used to configure the action step might not be correct and because of that the above-given message is appearing.
So, kindly check the credential on their platform once and then try reconnecting the action step.
https://docs.wati.io/reference/post_api-v1-addcontact-whatsappnumber
Further, watch the last part of the video on how you can configure it.