Urgent: Google Business Profile Legacy Trigger Deprecated – All Workflows Affected

Hi Pabbly Support Team,

I am currently facing an issue with my Pabbly Connect workflows that use the Google Business Profile trigger.

The trigger is showing the following warning:

"This trigger event has been deprecated. Please update this step with updated trigger event."

Trigger Event: Google Business Profile: New Review (Legacy) (Deprecated)

This issue has affected all of my Google Business Profile workflows. I believe this may be a problem on Pabbly's side, as every workflow is showing the same warning.

I'm very concerned because these workflows are responsible for my Google Business Profile review reply automation. If they stop working, it will have a serious impact on my business operations.

Could you please:

• Check this issue as a priority.
• Confirm whether this is a platform-side issue.
• Restore or migrate the deprecated trigger without breaking existing workflows, if possible.
• Let me know if any action is required from my side.

This is quite urgent, as I have more than 10 active workflows depending on this trigger.

I would appreciate your prompt assistance.

Thank you,

Hello,

Thank you for reaching out!

The Google Business Profile: New Review (Legacy) trigger event has been deprecated in favor of our updated instant trigger.

To update your workflows and get them running properly again, please follow these steps for each affected workflow:

1. Open your workflow in Pabbly Connect.

2. In the Trigger step, select the updated trigger event: Google Business Profile: New Review (Instant).

3. Click on Connect and establish a new connection with your Google Business Profile account.

4. Click Save & Send Test Request to capture a test response.

5. In the subsequent action step(s), re-map the response fields (such as review text, reviewer name, rating, etc.) coming from the new trigger step.

6. Save and turn on your workflow.

Once updated and re-mapped, your review reply automation will continue working seamlessly. Please try this out and let us know if you run into any issues along the way!