User initiated conversation not showing in Inbox
Status: Open · Asked by Hartamasproperty on · 0 views
Account Email Address: [email hidden]
WhatsApp Number: 60173692288
PCF Consent: a:1:{s:3:"Yes";s:3:"Yes";}
Why user initiated conversation not showing in Inbox?
Hello @hartamas,
It appears that your connection method is set to manual token. Please refer to the attached tutorial and ensure that the setup on developer.facebook.com is completed correctly.
Thanks, now I am able to see the received message from user.
But, another issue: why the message sent to the user is not showing in Inbox?
Hello @hartamas,
Thanks for reaching out to us. If you have sent the message to the user via mobile, those messages wouldn't be visible under Pabbly Chatflow chat.