User is not authenticated / session time out, please try to login again for API connection

Status: Open · Asked by Benuser on · 0 views

Benuser — Question ·
Task History ID: IjU3NjUwNTZhMDYzMDA0MzI1MjY5NTUzNTUxM2Ei_pc

Trying to make an API connection with an account app and it's showing User is not authenticated or session time out. Please look into it

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Arshil Ahmad — Reply ·

Hi @Benuser,

Could you please share the API documentation and cURL of the endpoint you are trying to execute?

Benuser — Reply ·
Benuser — Reply ·

Thanks for your response ArshilAhmad, I hope you help me in doing this please. Thanks for your time

Benuser — Reply ·

Hello, Please I need to get this fixed, Please

Arshil Ahmad — Reply ·

Please try executing the endpoint in this manner and see if that fixes your issue.

Benuser — Reply ·
Benuser — Reply ·

Hi Arshil, I have inserted my access token and still the same thing. Please help me fix it

Pabblymember11 — Reply ·

Hey @Benuser

Can you first check if the API request works in the Postman application? If it does, then we can import its CURL request to the API using Pabbly.

Since the error message you are receiving seems to be associated with your account- "User is not authenticated / session time out, please try to login again.

Benuser — Reply ·

Am i to login to Pabbly or stripe?

Arshil Ahmad — Reply ·

You don't have to log in anywhere. Please try executing the endpoint in Postman to see if it works there or not.

Benuser — Reply ·

How much will you collect to finish this for me?

Arshita — Reply ·

Could you please explain more about the statement "How much will you collect to finish this for me?"

As we have already mentioned you have to test this first in the Postman and then If it does, we can import its CURL request to the API using Pabbly.

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