Wa Web Plus - Error on Send Image, File or Video

Status: Closed · Asked by Rodrigo Cruz on · 0 views

rodrigo — Question ·

Hi,

I follow this tutorial: https://wawplus.com/en/manual/how-to-setup-a-webhook

I try to convert a image to base64 from site that is mentioned in tutorial:

[IMG width="585px"]https://i.imgur.com/iryLUHl.png[/IMG]

But it stuck and not work:

[IMG width="692px"]https://i.imgur.com/MV18wlL.png[/IMG]

I also try without " "

And I'm adding all parameters:

[IMG width="612px"]https://i.imgur.com/j3PQ4wc.png[/IMG]

How to fix this issue?

Thanks

PabblyMember3 — Reply ·
Hi,

I follow this tutorial: https://wawplus.com/en/manual/how-to-setup-a-webhook

I try to convert a image to base64 from site that is mentioned in tutorial:

[IMG width="585px"]https://i.imgur.com/iryLUHl.png[/IMG]

But it stuck and not work:

[IMG width="692px"]https://i.imgur.com/MV18wlL.png[/IMG]

I also try without " "

And I'm adding all parameters:

[IMG width="612px"]https://i.imgur.com/j3PQ4wc.png[/IMG]

How to fix this issue?

Thanks


We have been to your workflow and found that, you are using API module.

Since, the WA Web Plus API supports JSON as a payload, you need to make use of API module with Custom Request method and pass the JSON in Data field with proper parameters as provided by WA Web Plus.

rodrigo — Reply ·

Hi @Naveen

Thanks for the information, did you know if pabbly have any tutorial on this type of integration with custom request?

I never create a workflow like that before!

All the best!

PabblyMember3 — Reply ·
Hi @Naveen

Thanks for the information, did you know if pabbly have any tutorial on this type of integration with custom request?

I never create a workflow like that before!

All the best!


Here is a video tutorial:

youtube.com/watch?v=M-oU-yG-CCU

Also, you can check your workflow: https://connect.pabbly.com/workflow/mapping/IjEyMjc0NiI_3D

Where we have used the Custom Request method in API Module there. See attached screenshot:

rodrigo — Reply ·

Hi @Naveen ,

Thanks for try to help!

I tested out the custom request method using the api.

For simple text messages it works fine, example:

{"phone": "MYNUMBER", "content": "Hi, this is a new message!", "type": "text"}

But if I follow the tutorial from Pabbly x WA Web Plus:

No messages are received.... and I'm converting to base64 a simple jpg with 303 kb

Thanks

PabblyMember3 — Reply ·
Hi @Naveen ,

Thanks for try to help!

I tested out the custom request method using the api.

For simple text messages it works fine, example:

{"phone": "MYNUMBER", "content": "Hi, this is a new message!", "type": "text"}

But if I follow the tutorial from Pabbly x WA Web Plus:

No messages are received.... and I'm converting to base64 a simple jpg with 303 kb

Thanks


I have just tried the same into your workflow and the API response is ok but couldn't get the content on my whatsApp.

I think, you should contact the WA Web Plus in this regard. May be there is some content length limitation there.

Also, you can check your workflow: https://connect.pabbly.com/workflow/mapping/IjEyMjc0NiI_3D

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