Webhook Response Broken

Status: Closed · Asked by Real Estate Integrate Inc. St. Hilaire on · 0 views

Real Estate Integrate Inc. St. Hilaire — Question ·

I have several workflows that are all set to respond to the same webhook and something has broken without me changing anything. I've tried to reconnect but it changes nothing. My workflows are supposed to respond when a new collection item has been added to the Webflow CMS but it's no longer responding for the following workflows: ANDREW Add to Social Media (instant), ANDREW Add to Kijiji (45 minutes), ANDREW Make YouTube Video & Add to Listing, ANDREW Add to Facebook Marketplace (30 minutes)

It does still seem to be working for only ANDREW Create Instagram Reel (6 minutes)

But these all used to trigger with the same webhook and still should.

Why is this broken now?

Real Estate Integrate Inc. St. Hilaire — Reply ·

My entire system is at a critical halt since only 1 out of 5 workflows are left working.

Real Estate Integrate Inc. St. Hilaire — Reply ·

It does appear to be fixed but why did it stop working. I spent many hours investigating the issue and finally concluded the issue was with Pabbly not responding. I would like an explanation please.

Pabblymember11 — Reply ·

An issue occurred due to a problem in the deployment process, which subsequently resulted in the current problem.

Real Estate Integrate Inc. St. Hilaire — Reply ·

When an issue such as this occurs, is there any way to notify the affected users? I spent a lot of time trying to find where the issue occurred and it would have saved me a lot of time and trouble if I was just notified of the issue so I wouldn't need to investigate further.

Pabblymember11 — Reply ·

We acknowledge your feedback and understand the importance of notifying affected users in such situations. We will take this into consideration for future implementations and work to improve our processes to ensure that users are promptly informed about issues and their resolutions.

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