webhook response

Status: Open · Asked by Zuri White on · 0 views

Serious Credit — Question ·

Hello. I am trying to connect jotform. I am going around in circles between these two responses. I have done everything in the videos. I have done a test submission and I even paid for a submission. I know the information is there because when i set up the action it feels in the information i submitted. I am going round and round entering the information.

Arshil Ahmad — Reply ·

Please grant me access to your workflow by adding me as a team member. This will allow me to gain a better understanding of your issue.
Once you have added me as a Team Member, do let us know the name of your workflow.
Email: arshil.ahmad@pabbly.com
Also, remember to revoke access once your query has been resolved.

Attaching a video for your reference:

youtube.com/watch?v=VzQss19hRgA

Serious Credit — Reply ·

Thank you I added you.

Arshil Ahmad — Reply ·

The ''No validated required fields'' response is coming from Jotform's end. Since the webhook trigger used in Jotform is descriptive-based, we have no control over it. I suggest you get in touch with Jotform's support team to better understand why you are receiving this error.

Serious Credit — Reply ·

i spoke with jotform tech support and they said nothing is wrong on their end and suggested I use a different company and gave me recommendations on how to do with it with someone else. Is this something that I will be able to do with pabbly or do I need to go to a different company?

Arshil Ahmad — Reply ·

Could you please give me access to your workflow again?

Serious Credit — Reply ·

Yes. I added you. Thank you for your help.

Arshil Ahmad — Reply ·

Please disable this workflow and create a new workflow from scratch (without cloning). Additionally, please record and share a short video demonstrating the entire process of setting up Jotform as your trigger application, including the form submission.

Follow the exact steps given in the video attached below.

youtube.com/watch?v=fCkgfoTGDSo

Arshil Ahmad — Reply ·

Please allow me some time to discuss this issue with my team. I will get back to you shortly.

Serious Credit — Reply ·

Thank you

Arshil Ahmad — Reply ·

I have discussed your issue with my team, and they have confirmed that the 'No validated required fields' response is coming from Jotform's end. I suggest that you test the same on webhook.site, and if you get a successful response, please share a short video with us showing the test submission.

youtube.com/watch?v=mnJFZxwhiEQ

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