Webhook Working Only When I Send Test Payload

Status: Closed · Asked by Billy Wigley on · 0 views

bwigley — Question ·
Task History ID: IjU3NjUwNTY5MDYzMDA0MzI1MjY4NTUzMTUxMzMi_pc

Aloha! I am building an Action in a chatbot builder called, ChatWith. I set up the webhook in and when I send test payload to Pabbly it works. However, when I actually use the chatbot, it collects the data and confirms that it received the data but then it never seems to get to Pabbly. When I refresh to fetch the latest captured responses, no data is received. Could this be a configuration mistake I made in Pabbly, or is it ChatWith not sending to Pabbly?

Thank you for your help troubleshooting this issue.

bwigley — Reply ·
Aloha! I am building an Action in a chatbot builder called, ChatWith. I set up the webhook in and when I send test payload to Pabbly it works. However, when I actually use the chatbot, it collects the data and confirms that it received the data but then it never seems to get to Pabbly. When I refresh to fetch the latest captured responses, no data is received. Could this be a configuration mistake I made in Pabbly, or is it ChatWith not sending to Pabbly?

Thank you for your help troubleshooting this issue.


I figured it out! ? In the bot's system prompt I needed to edit the prompt to add the task of running the enabled Action.
Pabblymember11 — Reply ·

Thanks for the update @bwigley !

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