whatsapp callback url is same but not working

Status: Open · Asked by Parth Nayak on · 0 views

Parth Nayak — Question ·
before was working now not working, workflow URL https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTY0MDYzMTA0MzM1MjZkNTUzNyI_3D_pc
Pabbly Support — Reply ·

Hello,

It appears that the workflow is no longer executing. Please follow the steps shown in the video below to create a new connection with your WhatsApp Cloud API account using the webhook.
https://youtu.be/MNxBAsT_zro?si=efOeNqjRpKf6n86q

If the workflow still doesn't get triggered, clone the workflow. The cloned workflow will generate a new webhook URL. Use this new webhook URL in your WhatsApp Cloud API account and check if that resolves the issue.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Parth Nayak — Reply ·

call back url working in my whatsapp panel but not working in pabbly. i need not to create permanent token again. it is working with many clients i can not change that token, can we understand issue on gmeet or call

Đàm Vạn — Reply ·

URL gọi lại hoạt động trong bảng điều khiển WhatsApp của tôi

Pabbly Support — Reply ·

We are not referring to the WhatsApp Cloud API action step, where you need to create a permanent token and establish a new connection.

We are referring to the WhatsApp Cloud API trigger step, where you need to add the Pabbly Connect webhook URL and the Pabbly verification token. We suggest watching the video once so you can better understand what we mean.
https://www.youtube.com/watch?v=MNxBAsT_zro

If you still need a meeting, you can use this link to schedule one with us:

https://calendly.com/d/dtph-2r8-7s5

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

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