WhatsApp Cloud API didn't work with image

Status: Closed · Asked by EricTsang on · 0 views

EricTsang — Question ·

Dear All,

I try to send the template with header image and the template has approved. However, when I sent it via Pabbly, it showed success but I didn't receive it. I have checked and couldn't understand what went wrong, anyone can share their experience? Here below attached for yr reference. Appreciate your kind assistance!


Pabblymember11 — Reply ·

Hey @EricTsang

Could you please sahre your workflow with us so we can look into it and guide you accordingly?

Meanwhile, please check the image URL once to see whether it is a publically accessible file or not along with that, please check the phone number you are passing is in the correct manner or not as mentioned in the help text.

EricTsang — Reply ·

2o8tuNA

The above link is publicly accessible and phone number is correct, I wonder if I should find another image hosting site, any suggestion on it?

EricTsang — Reply ·

I finally, get it done! Using the image host and copy the direct link, then it works.
https://freeimage.host/

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