Whatsapp cloud API failed to execute the task

Status: Closed · Asked by umararif on · 0 views

umararif — Question ·

When I try to fulfill the order on Shopify by putting the tracking number and tracking URL, Pabbly connect failed to perform the task "WhatsApp cloud API send template message".

The response received from the WhatsApp Cloud API app is shown below:
[TABLE]
[TR]
[TD]Error Message[/TD]
[TD](#131008) Required parameter is missing[/TD]
[/TR]
[TR]
[TD]Error Type[/TD]
[TD]OAuthException[/TD]
[/TR]
[TR]
[TD]Error Code[/TD]
[TD]131008[/TD]
[/TR]
[TR]
[TD]Error Error Data Messaging Product[/TD]
[TD]whatsapp[/TD]
[/TR]
[TR]
[TD]Error Error Data Details[/TD]
[TD]Parameter of type text is missing text value[/TD]
[/TR]
[TR]
[TD]Error Fbtrace Id[/TD]
[TD]APnKaU5NqFCW-QztnDrae-s[/TD]
[/TR]
[/TABLE]
I'm also attaching my Whatsapp Message template

Pabblymember11 — Reply ·

Hey @umararif

As we can see from your process, the "WhatsApp Cloud API: Send Template Message" action step does not require you to pass the phone number with the + sign in phone number prefix.

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