WhatsApp Cloud API Message notification. Not receiving response

Status: Closed · Asked by AT12 on · 0 views

Pabblymember11 — Reply ·

As we can see from your webhook response and we can see that you get the response accordingly. So, please try recapturing the webhook response and let us know if you are getting trouble getting the response.

AT12 — Reply ·
As we can see from your webhook response and we can see that you get the response accordingly. So, please try recapturing the webhook response and let us know if you are getting trouble getting the response.


thanks for quick reponse. I don't get the same behaviour as you. On my end, the waiting for webhook response wheel just keeps turning
AT12 — Reply ·
As we can see from your webhook response and we can see that you get the response accordingly. So, please try recapturing the webhook response and let us know if you are getting trouble getting the response.


The test trigger is coming thru. But when I send a real incoming whatsapp message to the number, the system does not receive it. pls advise.
Pabblymember11 — Reply ·

Hey @AT12

Can you please record a short video on how you are capturing the webhook response?

AT12 — Reply ·

I found my mistake. I did not turn on 'live' on the Meta app.

Back to all forum threads · Log in to reply