Whatsapp template not populating

Status: Open · Asked by Santhosh Chakkungal on · 0 views

Santhosh Chakkungal — Question ·

Hi,

We have 5 templates in our meta account for specific number, how ever only 4 are getting synced to chatflow account. We are using permanent token.

Thanks

Preeti Paryani — Reply ·

Hello @santhoshchak,

Could you please specify the type of the template that is not synced with Chatflow

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Santhosh Chakkungal — Reply ·

The template type is marketing template in English and has location header.

Arshil Ahmad — Reply ·

There appear to be 6 templates listed in your Pabbly Chatflow account now.

Santhosh Chakkungal — Reply ·

that's the old screenshot now the actual WhatsApp approved templates are10 only 9 are in chat flow.

The highlighted one is missing

Attachments

Screenshot 2025-04-04 210226.jpg

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