whatsapp text message

Status: Closed · Asked by Laundry4U on Feb 20, 2024 · 0 views

Pedro Costa — Question · Feb 20, 2024

Hello,

I'm trying to use WhatsApp API to send text message, but it isn't working. I'm attaching two screenshots of what I'm doing. Any idea why it is not working?

Thanks

Pabblymember11 — Reply · Feb 20, 2024

Hey @Pedro Costa

Kindly use the "Send Template Message" action step instead of using "Send Text Message" since the end-user didn't start the discussion on your WhatsApp.

youtube.com/watch?v=XbHXn8-Q8ow

Back to all forum threads · Log in to reply