Why only "credit_create" and no other webhooks? Makes it really hard to use PSB

[nitten]

Hi there,
In the case of upgrading and downgrading from the customer portal, I have adjusted my webhook processing so:
1) subscription_activate is good for new signups and for upgrade/downgrade during trial.
2) After the trial is over, subscription_upgrade/subscription_should work.
However, there is a major problem. As you can see in the attached, in the case of some credit conditions, there is NO "subscription_upgrade" or "subscription_activate". ONLY "credit_create".
So("credit_create" webhook does not even contain "plan_code".... so what are you guys thinking here??? What is the underlying user story that I should understand?).
I am sorry to sound grumpy, but ... it is really hard work to get my SaaS up and running with PBS (of course, I can onboard clients, but the processes after that are not easy to handle).

In addition to the attachment, this also shows how this is an inadequate product:
https://share.getcloudapp.com/kpuAZPOx

Best regards,
Thomas

 

[MukeshR]

Hello Thomas,
Greetings !!

Thank you for contacting us.

To solve your use case, you only have to catch some specific webhooks only.

You can schedule a call with our team by using the link mentioned below. In this call, our team can guide you according to your use case about which webhooks you have to catch.

https://calendly.com/pabblyteam/pabblysubscriptionbilling?month=2023-04

Thanks & Regards,
Mukesh
Pabbly Team

 

[nitten]

Thank you Mukesh, I have 1-3 questions here on the forum, can I expect we can cover all in one call, or should I book multiple calls?
Best regards,
Thomas

 

[Pabblymember14]

Hello Nitten,

We can discuss all your concerns in a single call.