Why the messages remain pending under the broadcast sent

[kamleshguru]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

8451804742

Email Address

[email protected]

It is observed that lot of messages remain pending under each broadcast. (Even under the small size of less than 100 messages)

I believe this is not due to Meta Policy as lot of Utility Messages also shows pending.

It may be due to system setup of Pabbly Chatflow.

Please inform about the exact reasons of messages remaining under pending list.

And to make the matters worst credits are debited even for Pending and Failed messages (You should debit only for the messages delivered)

 

[Preeti Paryani]

Hello @kamleshguru,

It appears that you are already in communication with our team regarding this concern via email under ticket ID 30698. Kindly continue the discussion through the same email thread for further updates.

To avoid any confusion or duplication, we are closing this forum thread from our end.

Thank you for your understanding.