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Woo Commerce Abandon Cart

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SnackBags

Member
I have set up Abandon cart recovery, but the phone number is now showing up in the captured results to be used as "Data in" for the nest step
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Arshita

Moderator
Staff member
Hello @SnackBags

As I can check, it appears that your current mapping in Woocommerce is resulting in a response of "Phone," while you are attempting to map it to the "Phone number" field. This discrepancy is causing the error you are encountering.

To address this issue, we recommend that you modify the field mapping in Woocommerce so that it aligns with the correct field in your system. Once the mapping has been corrected, please attempt to remap the phone number to the correct field. This should resolve the error you are experiencing.

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Please let us know if you have any further questions or concerns.
 
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