WooCommerce Create Coupon error: <strong>Error:</strong> Unknown username. Check again or try your email address.

Status: Closed · Asked by mikejandreau on · 0 views

mikejandreau — Question ·

I'm trying to setup a Workflow to generate a WooCommerce coupon.

I've configured the API connection to WooCommerce properly, but the Workflow step errors with "Error: Unknown username. Check again or try your email address."

How can I get past this error?

Arshil Ahmad — Reply ·

Hi @mikejandreau,

Could you please share the workflow URL in which you have this concern?

mikejandreau — Reply ·

I had to remove that step, since the workflow is otherwise active. This was something new I was trying to add in.

Is there some other way to troubleshoot?

Arshil Ahmad — Reply ·

Please try establishing a new connection with your WooCommerce account and see if that fixes the issue for you.

youtube.com/watch?v=XRv3db3RErg:451

mikejandreau — Reply ·

Creating a new API token looks to have worked.

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