Workflow from Bookeo to Google Sheets just stopped working.

Status: Closed · Asked by ranelson on · 0 views

ranelson — Question ·

We have a workflow which is triggered upon a new booking from Bookeo being made. Data is then formatted and sent to Google Sheets. After setting up this workflow, it worked flawlessly for about 4 days and then just stopped. There was one error on the 1st due to no phone number being available to format. I made a slight change and re-executed the task which succeeded. No triggers/executions have happened since then. I've even tried saving and resending a test (which is now just stuck awaiting a response even after multiple bookings (to include a dummy booking I personally made). Any help would be greatly appreciated.

Pabblymember11 — Reply ·

Hey @ranelson

Could you please share the name of the workflow along with your registered email address with Pabbly, so that we can look into it and can guide you accordingly?

ranelson — Reply ·

Bookeo To Google Sheets is the name of the workflow. My registered email address is [email hidden].

Pabblymember11 — Reply ·

Hey @ranelson

Could you please try reconfiguring the Bookeo trigger event once and then try again?

ranelson — Reply ·

I did this and got the webhook response. After the response, I went through the next steps and confirmed all the mapping was good and then saved the workflow. It seems to be working now. Thank you!

Back to all forum threads · Log in to reply