Workflow not working due to Dynamic Label

[peepshah]

Your Task History ID

IjU3NjUwNTY5MDYzMDA0MzQ1MjZiNTUzNDUxMzA1MTZiNTQzNDBmMzAi_pc

Since last 3 hours I am trying this thing but not able to solve. Normally Label remains same and value gets changed, but in my case I am getting response from WhatsApp Forms, but here Lable value changes based on selection and there's no other unique field through which I can filter the thing. I have also added unique field in Value like ITR, FS, Yes, etc. But since Lable value is getting changed, my flows are not working.

 

[ArshilAhmad]

Hi @peepshah,

Your concern appears to be similar to the following one:

How to Handle Different Webhook Payloads

We have some webhooks that we receive that have different fields and pieces of information and we don't have a way to change this. For example, one of our providers sends out all event notices to a single webhook and different types of events have different fields included. This causes a...

forum.pabbly.com

In case the label changes in the response received from your webhook, you’ll need to follow these steps: first, capture the initial payload and set up Route 1. Then, click on 'Re-Capture Webhook Response' to capture the second payload (with a different label) and set up Route 2. Repeat this process—clicking 'Re-Capture Webhook Response' to capture each new payload and setting up the corresponding routes accordingly.

Watch the video shared below (Here, I have captured the payload manually, but you will need to send the payload from your source application.):

google_screen_recording_2025-04-20T20-12_23.198Z.webm

drive.google.com

 

[peepshah]

Hi @peepshah,

Your concern appears to be similar to the following one:

How to Handle Different Webhook Payloads

We have some webhooks that we receive that have different fields and pieces of information and we don't have a way to change this. For example, one of our providers sends out all event notices to a single webhook and different types of events have different fields included. This causes a...

forum.pabbly.com

In case the label changes in the response received from your webhook, you’ll need to follow these steps: first, capture the initial payload and set up Route 1. Then, click on 'Re-Capture Webhook Response' to capture the second payload (with a different label) and set up Route 2. Repeat this process—clicking 'Re-Capture Webhook Response' to capture each new payload and setting up the corresponding routes accordingly.

Watch the video shared below (Here, I have captured the payload manually, but you will need to send the payload from your source application.):

google_screen_recording_2025-04-20T20-12_23.198Z.webm

drive.google.com

This is great ! Thank you so much ! All working nice !