Workflow not working

[robbiereyes]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NmMwNTY4MDYzMDA0MzA1MjY4NTUzZCI_3D_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

This workflow was working fine, until recently. I did not make any changes in the meantime.

The result should be an email sent by Gmail with screenshots attached. For some reason I'm not receiving the email. If I test I do receive the email but without attachements,

Hope you can help!

 

[Preeti Paryani]

Hello @robbiereyes,

Thanks for reaching out.

Upon checking, it appears that the workflow was last triggered on 15 December. Currently, under the workflow builder, the trigger is waiting for a response, and no new webhook response has been captured since then, which is likely causing the issue.

We recommend triggering the event again from Hexomatic and checking whether the current workflow captures the response in the builder. If it does not, please try setting up a new workflow for the same use case and test it again.

Let us know how it goes, and we’ll be happy to assist further if needed.