Workflow Running Twice

[Amber Thomas]

Hi! I've had a workflow trigger twice over the last few days: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY4MDYzMDA0MzM1MjY0NTUzYzUxMzEi_pc

The workflow is trigger by a purchase in Thrivecart, adding the details to a Google Sheet. It then checks if the transaction was over a certain limit and then posts the information to Slack. I only noticed it today when two messages appeared in Slack for the same transaction.

Example 1: IjU3NjUwNTZlMDYzNjA0M2Q1MjZmNTUzMDUxMzY1MTY3NTQzNDBmMzEi_pc (the latest one to do this)
Example 2: IjU3NjUwNTZlMDYzNjA0M2Q1MjY5NTUzYzUxMzM1MTYyNTQzNDBmMzIi_pc
Example 3: IjU3NjUwNTZlMDYzNjA0M2Q1MjZlNTUzNDUxMzI1MTYzNTQzNzBmMzYi_pc
Example 4: IjU3NjUwNTZlMDYzNjA0MzE1MjY0NTUzMjUxMzU1MTZiNTQzNjBmMzIi_pc (the first one to do this)

What could be causing this to happen?

 

[ArshilAhmad]

Hi @Amber Thomas,

The issue you are describing occurs when a user clicks on 'Save & Send Test Request' multiple times. This, in turn, creates multiple webhooks in ThriveCart, leading to the workflow being executed multiple times.

To fix this issue, you need to disable your current workflow and create a new one from scratch (without cloning). Make sure not to click on 'Save & Send Test Request' in the ThriveCart trigger step multiple times.