Workflow works when tested manually, but is not when automated.

Status: Open · Asked by Skye Khilji on · 0 views

SkyeFWP — Question ·

The trigger is a specific word sent in Slack. Then added a filter by Pabbly so we can set the specific words.
Once that is sent, an email should be sent out to the recipient. The next action is getting a response in the Slack channel when the email is sent.

When we tried to test it manually, I received the email.
But when we input the specific word trigger in Slack and waited for a few minutes, the automation did not go through.

Is there an error in our process?

Arshil Ahmad — Reply ·

Hi @SkyeFWP,

Please select 'Text' as your Filter Label, instead of 'Type'.

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