Workiom Updated Record trigger not working

Status: Open · Asked by Anders Nielsen on · 0 views

Arshil Ahmad — Reply ·

Hi @apps,

Based on your Task History, your workflow does appear to be triggering.

Anders Nielsen — Reply ·

@ArshilAhmad Ok, I think the problem is it trigger so slowly then. It takes maybe 15-30 min for it to pick it up which makes it extremely timeconsuming to properly test and therefore work on. When testing it also doesn't trigger. Seems like something is blocking the webhook. The webhook was supposed to react instantly. Sometimes it seems it does, but then it starts breaking and takes a long time to respond and does not respond at all when testing.

Wasn't it supposed to be instant from a webhook? The webhook says so. But many times it just doesn't trigger:

Could you look into this please - must be some bug?

Arshil Ahmad — Reply ·

Could you please record a short video updating the record in Workiom and demonstrate the issue with the workflow not being triggered instantaneously?

Anders Nielsen — Reply ·

@ArshilAhmad To do that I would have to do a 30 min video... Is that what you want? :-)

Arshil Ahmad — Reply ·

In the video, you can update the record in Workiom and demonstrate that the workflow does not execute instantaneously (please wait for 30-40 seconds). When your workflow triggers after 30 minutes for that submission, kindly share the Task History ID for that execution.

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