Zoho CRM Lead Creation Failing in Pabbly Workflow

[vikas.vibrant]

Your Workflow URL

https://connect.pabbly.com/v2/app/workflow/share/D0cDMVAHAWJSGFM5AF8CJQkdCw8CWAY_U0oFF1JdXSUAWgJpAUBbMVoWUXMFTgZnBUxTOQRbDWkNGQcDCV9UJ1xSVkQGBV0nVhtTKFARATIPUQMrUDE#

Your Task History ID

IjU3NjUwNTZhMDYzMTA0MzM1MjZiNTUzMTUxMzE1MTY1NTQzOTBmMzci_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hi Pabbly Support Team,

I’m facing an issue with my current workflow where new rows added in my Google Sheet/Excel are supposed to create leads in Zoho CRM automatically. The trigger is working, and data is being captured from the sheet correctly, but the final step (Zoho CRM Lead Creation) is failing every time.

Here are the details:

Workflow Name:
[Your Workflow Name]

Issue Summary:

• Data is successfully captured from the sheet when a new remark is added by my sales team.
• However, the Zoho CRM step is failing and leads are not getting created.
• I checked Zoho authentication, field mapping, and module selection. Everything looks correct.
• Mandatory fields also appear to be filled.
• In the Task History, it shows a failed task, but I cannot understand the exact reason.

What I Need:
Please help me identify why the Zoho CRM integration step is failing and guide me on how to resolve it so my leads are created automatically.

If required, I can provide screenshots or workflow access details.

Thank you for your assistance.

Kind regards,
Vikas

 

[Preeti Paryani]

Hello @vikas.vibrant,

Thank you for sharing the details.
Upon reviewing your workflow history, it appears that the issue is no longer occurring. We also noticed that you have made a few changes to the workflow, which seem to have resolved the problem.

If you face any further issues, please feel free to reach out to us.