ZohoCRM doesn't trigger

[StephanM]

Not sure if I'm doing it all right. I've set up and automation from ZohoCRM o Clickup -- and everything works well when I set it up and test it. Pabbly Connect received responses and triggers the action. Shortly after, when I test it again, all good. A day later, the automation is not triggered anymore. I go back into setup, start a new trigger/test and it all works. A day later -- same again. Am I missing something? The automation is active and running.

***Update***
Automation is triggered sporadically. I just aded three more deals, and 2 have triggered the automation, the others haven't. All same stage, same info types

 

[Supreme]

Hey @StephanM

Can you please share the workflow URL once in which you have tried the same? So that we can look into it.

 

[StephanM]

Hey @StephanM

Can you please share the workflow URL once in which you have tried the same? So that we can look into it.

Yes of course. here it is: https://connect.pabbly.com/workflow...bBz0NGVVRUgQBclxFAAIEB1ErAE0DeFEEDD8IVlZ-UjM#

Thank you

 

[Supreme]

Yes of course. here it is: https://connect.pabbly.com/workflow...bBz0NGVVRUgQBclxFAAIEB1ErAE0DeFEEDD8IVlZ-UjM#

A day later, the automation is not triggered anymore. I go back into setup, start a new trigger/test and it all works. A day later -- same again. Am I missing something

As I can see from your workflow's latest task history we can see that the leads are coming accordingly.

 

[StephanM]

Yes, that is correct. Thank you for checking. However, I send five or six leads today out of which only two or three have actually triggered the workflow and that’s the inconsistency, and I don’t know why that is the case.

 

[Supreme]

Kindly try selecting leads instead of Deal and then try again.

 

[StephanM]

Kindly try selecting leads instead of Deal and then try again.

View attachment 40036

Thank you - I'll try that but it won't do what I want it to do. I want the deals to be synchrinised to Clickup, not the leads. And it works when I test the automation while building it... it just stops working after a day. Thats is the issue. But I'll try with leads and report back, if that makes a difference. Thank you

 

[Supreme]

Sorry for the inconvenience, can you please try creating the new workflow once and then check?

 

[Supreme]

Thank you - I'll try that but it won't do what I want it to do. I want the deals to be synchrinised to Clickup, not the leads. And it works when I test the automation while building it... it just stops working after a day. Thats is the issue. But I'll try with leads and report back, if that makes a difference. Thank you

Kindly try the non-instant version of the New Module Entry of Zoho CRM for a while to get the deals and let us know if that works for you.