Zoom webinar description not available.

[tycoon1962]

In my workflow

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Webhook is not fetching the Webinar Description.

Any suggestions?

Thanks.

 

[Preeti Paryani]

Hello @tycoon1962

The trigger used in your workflow is a descriptive webhook-based trigger. In such cases, the responses sent by the trigger application are beyond our control. If you need to receive the Webinar Description in the webhook response, we recommend reaching out to the Zoom team to ensure that the desired data is included in the webhook payload. Let us know if you need further assistance!

 

[tycoon1962]

Hello Preeti,

I've opened a ticket with Zoom and hoping to get a positive reply.

By the way, is there an alternative to get that information?

Thanks

 

[Preeti Paryani]

Hello @tycoon1962

Okay, let’s hope for a positive response from the Zoom team. Do let us know if you need further assistance in the meantime!

 

[tycoon1962]

I found this but don't know how to apply it:

Webinar Description is not being set via the API

Hi, webinar description is not being sent when retrieving a webinar via the API. Which App Type (OAuth / Chatbot / JWT / WebHook)? JWT / WebHook Which Endpoint/s? https://api.zoom.us/v2//webinars/{webinarId} How To Reproduce (If applicable) Just retrieve any webinar via the API.

devforum.zoom.us

Guidance requested.

 

[Fagun Shah]

Zoom webhook trigger should be providing webinar id and then you should be able to use this action - Retrieve a Webinar to get full information about that particular webinar.

 

[tycoon1962]

Yes, that's what I understood from the post. I also know I must use the API to retrieve the webinar information.

It's the exact process or steps that I don't know.

 

[Fagun Shah]

Yes, that's what I understood from the post. I also know I must use the API to retrieve the webinar information.

It's the exact process or steps that I don't know.

Why do you need to use API? Why can't you use action "Retrieve a Webinar"?

 

[tycoon1962]

How? I haven't used that in the past. Can you show me the step(s)?

 

[Preeti Paryani]

Hello @tycoon1962

You can use the Retrive a Webinar to get the webinar details, please refer to the attached image. You can either select a Webinar from the drop-down under the webinar field or can map the webinar ID by turning on the map button.

Please let us know if it works for you.

 

[tycoon1962]

Thank you, Preeti & Fagun. My challenge is resolved.

 

[Preeti Paryani]

Hello @tycoon1962

Thanks for the update!