Hello
@Hareendra,
Thank you for your question.
We’d like to inform you that your workflow is
partially failing, meaning only specific actions are failing—
not the entire task. Upon checking the task history, we noticed that the
Constant Contact action is failing because the email address being passed already exists in the list.
To avoid this issue and ensure the contacts are added only when they don’t already exist, you can follow this approach:
- Add a “Search Contact” action for Constant Contact before the “Create Contact” step.
- Use a filter after the search step to check whether a contact ID is returned.
- If the contact does not exist (i.e., no ID returned), only then proceed with the “Create Contact” action.
View attachment 59108
View attachment 59109
This logic will prevent duplicate creation attempts and help the workflow run smoothly.