Request for Guidance on Passing Complete JSON from Webhook to Backend via Pabbly Connect

[Sunray]

Dear Team,

I am an SAP ERP consultant, and for one of my clients, I have recommended using Pabbly Connect. The business requirement is to send WhatsApp notifications to the ERP system via an API. The messages received through the WhatsApp webhook arrive as complete JSON payloads. These need to be passed directly to the backend API without any field-level mapping.

Based on some tutorial videos, it appears that values from the webhook response must be mapped individually. However, our requirement is to forward the entire JSON payload as-is to the backend system.

Could you please advise how this can be achieved in Pabbly Connect? This is not limited to WhatsApp—similar functionality is required for other applications as well, where the goal is to send the entire incoming JSON payload to the backend without modification or mapping.

Looking forward to your support.

I had this same issue and couldn't find an answer. It turned out there's a special action for forwarding webhook

 

[Preeti Paryani]

Hello @Sunray,

Could you please provide us with the Workflow URL where you are facing this issue and elaborate more on the exact issue you're facing? This will help us investigate the problem more effectively and assist you accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next reply:

"You have my permission to log into my Pabbly Connect account and edit the workflow, if required. Here is the registered email address associated with it."

Looking forward to assisting you further.

 

[Zafar.karnalkar]

I had this same issue and couldn't find an answer. It turned out there's a special action for forwarding webhook
View attachment 59158

Hi Sunray, thanks for the feedback, I can see in the screenshot, that in the Action part, in data forwarding , there is Webhook, but in my case, I need to forward it to an authenticate Api, with user Id and password, as webhook, like without any authentication, So I thing, i cant use this concept. But you feedback is valuable, thanks.