I think I found a bug with auto retries

[truckinsurance]

Pabbly

connect.pabbly.com

Here is my task history for workflow https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZjMDYzMTA0MzQ1MjZhNTUzMTUxM2Ei_pc

I have it set to 5 auto retries. When I go to my task history and filter based on partial failed, I go into the various task histories and they only have 1 re-execution listed, yet they are still in the partial failed status.

I've went and manually replayed some tasks and they have went through and worked, but I shouldn't have to do this when auto-retry is enabled. Can you please look into this for me please?

 

[ArshilAhmad]

Hi @truckinsurance,

Could you please share a specific Task History ID where more than 1 auto re-execution attempt wasn't made, and the task is still marked as partially failed?

 

[truckinsurance]

Yes,

There are a lot. If you go into that workflow and filter for partial failed, there are 454 and a majority of them have not been tried more than once. Some of them I manually retried again and that is when I noticed the auto retries were not working as they were supposed to. I had selected a lot of tasks and manually told them to retry failed steps. It's also worth noting we had it set to 4 retries and then upped it to 5, but either way, there definitely has not been 4 retries a majority of the time.

These are the first 10 on the filter page out of 454 workflows that come up.

IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzU1MTZiNTQzMDBmMzAi_pc
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzU1MTY1NTQzMDBmMzYi_pc (2 attempts)
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzQ1MTY1NTQzMzBmMzki_pc
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzY1MTY2NTQzMjBmMzMi_pc
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzY1MTYwNTQzMTBmMzYi_pc
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzE1MTZiNTQzMjBmMzMi_pc
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzE1MTZhNTQzNTBmMzki_pc
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzA1MTY3NTQzNzBmMzUi_pc (2 attempts)
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzA1MTY2NTQzNDBmMzUi_pc
IjU3NjUwNTY4MDYzMTA0MzA1MjZiNTUzMjUxMzM1MTZiNTQzNDBmMzMi_pc

 

[truckinsurance]

I just ran another batch and there are 241 from today 8/11/25 that have not retried as well.

 

[Preeti Paryani]

Hello @truckinsurance,

Please allow us some time to review the task histories. We will provide you with an update soon.

 

[ArshilAhmad]

Thank you for sharing the Task History IDs. Most of the Task History IDs you provided are from August 2nd. There was an issue related to delays in workflows, which has now been fixed. If you encounter the re-execution issue again, please let us know. Please note that a re-execution attempt will only be made once all the steps of the workflow have been executed.

 

[truckinsurance]

Thank you for sharing the Task History IDs. Most of the Task History IDs you provided are from August 2nd. There was an issue related to delays in workflows, which has now been fixed. If you encounter the re-execution issue again, please let us know. Please note that a re-execution attempt will only be made once all the steps of the workflow have been executed.

This is still happening. The first task I checked in our most recent run did not re-execute. It is supposed to try multiple times and it only tried to re-execute once. This was all on August 20th so it's been plenty of time.

The task ID is IjU3NjUwNTZiMDYzNjA0Mzc1MjZmNTUzNjUxM2E1MTY0NTQzNDBmMzMi_pc

I just went and checked the next one as well and the task ID for that is IjU3NjUwNTZiMDYzNjA0Mzc1MjZmNTUzNjUxMzU1MTZhNTQzMzBmMzYi_pc

 

[Preeti Paryani]

Hello @truckinsurance,

Thank you for sharing the details. We are testing the same issue on our account and will escalate it if needed. We’ll update you accordingly.