Deskera Trigger - for When Contact was Update

[mzayn]

Hi Team Pabbly support,

want to request for Deskera Trigger when Deskera Contact Update at Books need Trigger at pabbly.

cause right now just have Deskera Update Contact CRM only.

@support
#Deskera
#Pabbly

 

[ArshilAhmad]

HI @mzayn,

If you want this trigger event to be added to Pabbly Connect, you can submit your request on our dedicated platform:
https://roadmap.pabbly.com/b/Update-Existing-Application

Our integrations team will review your request and, if possible, add the desired trigger event to Pabbly Connect.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[mzayn]

HI @mzayn,

If you want this trigger event to be added to Pabbly Connect, you can submit your request on our dedicated platform:
https://roadmap.pabbly.com/b/Update-Existing-Application

Our integrations team will review your request and, if possible, add the desired trigger event to Pabbly Connect.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

Already

Deskera - Trigger Update Contact at Books Plus | Pabbly

Vote or request new Pabbly features. Subscribe to get updates about new features from Pabbly.

roadmap.pabbly.com

 

[Preeti Paryani]

Hi @mzayn,

You can use the trigger event visible in the attached image.

 

[mzayn]

Hi @mzayn,

You can use the trigger event visible in the attached image.

View attachment 63223

hi,

that is CRM apps not BOOKS

i want contact at Books (Deskera Books) Trigger on cotnact.

 

[ArshilAhmad]

Already

Deskera - Trigger Update Contact at Books Plus | Pabbly

Vote or request new Pabbly features. Subscribe to get updates about new features from Pabbly.

roadmap.pabbly.com

Great! Our integrations team will review your request and, if possible, add the desired trigger event to Pabbly Connect.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[Preeti Paryani]

Hello @mzayn,

Thank you for the clarification.

We’ve confirmed that Deskera Books does not currently provide a dedicated “Contact Updated” webhook. However, you can use the existing Contact Updated (CRM) trigger as a workaround.

Webhook | Deskera

Webhooks notify you about certain events that occur in Deskera. You can select which type of events you want to be notified about and where we should send them to. This allows you to be easily aware of things that happen, even after the consumer is no longer on your site.

deskera.github.io

For users who have dual access (CRM + Books), Deskera automatically syncs contacts between Books and CRM. Because of this, when a contact is updated in Deskera Books, the CRM Contact Updated trigger also gets fired.

To ensure that only Books-related contact updates are processed, you can add a filter step immediately after the trigger and check for the presence of the key receivableAccountCode.

• This field is unique to Deskera Books contacts and is not available for CRM-only contacts.
• If the key exists, it indicates the update originated from Deskera Books.

Using this approach, you can reliably capture and process contact updates from Deskera Books even without a native Books trigger.

Please let us know if you need help setting up the filter step.