pabbly connect down

[Sakshi Chandraakar]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZjMDYzNTA0MzA1MjY1NTUzNDUxMzEi_pc

Your Task History ID

IjU3NjUwNTY0MDYzNzA0MzQ1MjZkNTUzMTUxMzA1MTY1NTQzMDBmMzAi_pc

Consent to Access & Modify

I don't authorize Pabbly Support to log in to my account.

Pabbly is up, however all leads came during time haven't been triggered yet, could you please confirm by when it will be resolved?

 

[Preeti Paryani]

Hey @Sakshi Chandraakar,

Thank you for checking in.

Please note that it can take some time for all the queued webhooks and poll-based data to get executed, depending on the volume in the queue. We request you to please wait for a while and continue monitoring the executions.

If you still notice that the queued executions are not triggering even after some time, kindly let us know, share the workflow URL, and we will be happy to look into it further.

We appreciate your patience and understanding.

 

[Sakshi Chandraakar]

Yes, can you please check once if these of my workflows have been triggered for leads which came during downtime:

Pabbly

connect.pabbly.com

Pabbly

connect.pabbly.com

 

[Preeti Paryani]

Hey @Sakshi Chandraakar,

To help us verify this accurately, could you please share the details of the specific records that were generated during the downtime?

Kindly include any unique identifiers (such as lead email, phone number, timestamp, or other relevant details) so that we can check the task history and confirm whether those records were captured in the workflow executions.

Once we have these details, we will review the task history and update you accordingly.

 

[Sakshi Chandraakar]

I request you to check the records generated during the downtime....it would be great if done from your side,

please understand that if your software was down, you should be responsible to fix and trigger the webhooks affected during the downtime.

 

[Sakshi Chandraakar]

it would be difficult for me to find records as so many leads would have registered during downtime

 

[ArshilAhmad]

it would be difficult for me to find records as so many leads would have registered during downtime

We understand that. We just need one or two email addresses of the leads that didn’t trigger the workflow, along with the exact time they were captured, so we can check them in the Task History. Rest assured that any queued webhooks will be sent.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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