• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Pabbly won't let me post videos on instagram using google sheets

Hi! I have been trying for the past week to post a video or set up a system where I can post a video to Instagram using Google sheets.
I have watched every video you guys have and searched all existing forums to see if I can find the solution and haven't yet.

Everything is set up, configured, etc. The video itself however does not post. It either tells me that the formatting is wrong (which I have changed) or that the media ID is not available.
I have attached some screenshots of my scenario and also a loom video. Please assist.

LOOM VIDEO


Screenshot 2023-09-18 at 12.12.29 PM.png

Screenshot 2023-09-18 at 11.07.01 AM.png
 

ArshilAhmad

Moderator
Staff member
Hi @arnoldasadaya,

'Media ID is not available' issue can be easily resolved by adding a delay to your workflow between the 'Create Reel Video' and 'Publish Video' action steps. During setup, you will need to wait a few minutes for the reel to be created before clicking the 'Save & Send Request' button in the 'Publish Video' action step.

Unsupported format Issue: Instagram API does not support uploading through Google Drive; it requires a direct link, similar to the one shown in the video shared below at 19:57
 
Hi @arnoldasadaya,

'Media ID is not available' issue can be easily resolved by adding a delay to your workflow between the 'Create Reel Video' and 'Publish Video' action steps. During setup, you will need to wait a few minutes for the reel to be created before clicking the 'Save & Send Request' button in the 'Publish Video' action step.

Unsupported format Issue: Instagram API does not support uploading through Google Drive; it requires a direct link, similar to the one shown in the video shared below at 19:57
Ok great that helped a bit with my progress however I followed the instructions above and now received this error attached below. It says the error is fatal.. has anyone experienced this before?
 

Attachments

  • Screenshot 2023-09-20 at 1.24.54 PM.png
    Screenshot 2023-09-20 at 1.24.54 PM.png
    104.5 KB · Views: 95
Top