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Recent content by agk

  1. agk

    ‼️ App Restricted by META

    Hi Preeti, I have stopped using Chatflow and META WhatsApp API for now. I have moved to the normal WhatsApp Business account. We cannot deal with this kind of uncertainty. We cannot wait for months for the developer account to be back. Also META is not giving a proper reason as to why the...
  2. agk

    ‼️ App Restricted by META

    Only customer support queries were answered. No template messages or other message sent. None. Just configured using Manual Token connect method at the beginning. No other change made to the developer account since then. We use it for Customer support only. Kindly look into this as my...
  3. agk

    ‼️ App Restricted by META

    Hi Please find the message below from META. Kindly help with the same. This is not related to the account and just the app.
  4. agk

    AI assistant not sticking to knowledge base

    Sure. Let me try setting the temperature as 0.5. Thankyou.
  5. agk

    AI assistant not sticking to knowledge base

    Hi Preeti, The minimum value is 0 and maximum value is 1. Are you responding with AI?
  6. agk

    Is Chatflow down?

    Hi Preeti, Thankyou for the response. I did not mean to say it is intentional. Just a notification/update that chatflow is experiencing downtime would help us handle customer queries during that time manually.
  7. agk

    AI assistant not sticking to knowledge base

    Hi Preeti, I have experimented a lot with it. It is responding to general queries also despite giving detailed prompts. Temperature is at 0. I have posted after doing a thorough testing. Definitely it needs improvement. Kindly take it as a feedback.
  8. agk

    Is Chatflow down?

    Hi Shreyansh, It was down for about 30 mins yesterday across browsers. Even flows were not triggering for 30 minutes. It resumed later. Request to have a status window showing uptime/downtime etc.
  9. agk

    Flows missing

    This is scary. I wish this gets resolved soon. Team, Please let us know prior regarding these critical things so that present business workflows dont get affected.
  10. agk

    AI assistant not sticking to knowledge base

    Hi Team, I have been using the AI assistant for a couple of weeks now. I noticed that the AI assistant is not sticking to the knowledge base. It is answering all general queries as well. Any help to improve it and stick to the knowledge base?
  11. agk

    Is Chatflow down?

    I am not able to login to chatflow. Also FLOWS are not working.
  12. agk

    FLOWS not triggering

    Sure. Looking forward to this. It would be great if flows can have some hierarchy or priority. I dont know how it works. But more clarity on this would certainly help. Thankyou for your prompt response as always.
  13. agk

    FLOWS not triggering

    Hi Preethi, As the flows were not working, I have removed them and handling in an alternate way. But this is a bug and needs to be addressed. My FLOWS and AI assistant are already live. Hence I do not keep the ones that didnt work. It is easy to reproduce this in the test environment.
  14. agk

    FLOWS not triggering

    Hi Team, Let me explain the scenario. There are 2 FLOWS. FLOW1 is triggered when user types the keyword "learn" FLOW2 is triggered when user types the keyword "investing" If user types a sentence like "I want to learn investing", then none of the flows is triggered. Both keywords appear...
  15. agk

    How to prevent SPAM while using AI Assistant and FLOWS?

    Thankyou for your inputs. 1. I have a FLOW which starts with any keyword. It is essential for me as I want the user to automatically get into the flow. Is there a way to rate limit the FLOW itself. Like customer cannot trigger a particular FLOW more than thrice in an hour. Something like that...
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