• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249 — View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

  • Due to Diwali and Bhai Dooj celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Friday, 24th October 2025.

Recent content by ArshilAhmad

  1. ArshilAhmad

    Moxie Task Date

    It doesn’t look like you have mapped anything to the Start Date field. Please map the date to the 'Start Date' field and try again.
  2. ArshilAhmad

    Moxie Tickets

    If you want the 'Create Ticket' action event to be added to the Moxie action application, you can submit your request on our dedicated platform. https://roadmap.pabbly.com/b/Update-Existing-Application
  3. ArshilAhmad

    Placeholder email extraction errors

    Hi @DMacauely, There is no internal tool that can reliably remove the random characters from the last name. You can ask ChatGPT to write a code that returns only text when provided with a string, then execute this code using the Code (Pabbly) step, and pass the cleaned last name from this step...
  4. ArshilAhmad

    Help with Reminder Email for Rescheduled Google Calendar Events

    Hi @kumarbobbyldh, Yes, you will need to create a separate workflow that triggers on event updates in Google Calendar to capture the rescheduled action event. Please share the Task History ID for both cases: one where you encountered 1 hour less, and one where you encountered 1 hour more.
  5. ArshilAhmad

    Create Google contact error 400

    During setup, you mapped the key 'Phone Nos 2 Name' in the Custom Field. However, during automation, you are not receiving this key, which is why nothing is being mapped to the Google Contacts action step, resulting in the issue.
  6. ArshilAhmad

    Purchase from Shopify + Enrolling a User in Thinkific giving "Site does not have access to change enrollments. Upgrade to gain access. error"

    Could you please make a short screen recording showing a connection with the same Thinkific account in both Pabbly Connect and Zapier, and demonstrate the action event execution in each?
  7. ArshilAhmad

    Added to flodesk segment trigger

    Hi @Kirti, You can set up 'Flodesk: Subscriber Added to Segment' as your trigger step, with a Filter as step 2 of the workflow. Configure the Filter conditions so that the subsequent steps are executed only for the specified segment. Please watch the video shared below.
  8. ArshilAhmad

    Question on best setup for trigger on MailerLite

    Thank you for the update. We’re glad to hear that you were able to find a workaround. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  9. ArshilAhmad

    Download pabbly webhook for Google Sheets issue

    Thank you for the update. We're glad the issue is fixed now. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  10. ArshilAhmad

    Inconsistency in Data.

    It looks like you have already added the code to your workflow. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  11. ArshilAhmad

    Moxie Tasks Other fields data

    Do you have a custom field in Moxie named 'Description'? The 'Moxie: Create Ticket' action step doesn’t have an attachment field. That is handled through a separate endpoint, for which we currently don’t have an action event. If you would like this action event to be added to Pabbly Connect...
  12. ArshilAhmad

    Moxie Task Date

    Hi @woodennickel, It doesn't look like you are encountering the error anymore.
  13. ArshilAhmad

    Moxie Tickets

    Hi @woodennickel, We do have both trigger and action events available for the Moxie application. Please hard refresh your browser and then try searching again. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  14. ArshilAhmad

    Unable to get unanswered gmb reviews

    HI @Parth, Task History ID - IjU3NjUwNTZhMDYzNzA0MzM1MjZkNTUzMTUxMzI1MTZhNTQzNTBmMzki_pc Based on your Task History, we can see that the unanswered replies are being fetched. They just aren’t being replied to, as it appears you have exhausted your quota in OpenAI.
  15. ArshilAhmad

    Add Tags to Contacts without overwrite [Bigin]

    Thank you for the update. We're glad we were able to help. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
See more
Top