Replied I want to send a message to user who entered the flow but didn't respond for some time

[Achint]

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I want to send a message to user who entered the flow but didn't respond for some time. For example user send a message and bot replied with some options. If user does not click the button in 10-15 minutes, it will automatically send a follow up message

 

[ArshilAhmad]

Hi @Achint,

You would need to add Delay, Condition, and Text Button nodes to your flow. The Delay node should be connected to the Text Button node. It will wait for 15 minutes and then check whether a message has been received. If no message is received, the False route will execute and send the follow-up message.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com